The care and the delicacy

Dear Ross

I would sincerely like to thank the team at Koffels Solicitors & Barristers, and particularly Stephen Dixon for the care and the delicacy in which they handled my matter.

After testifying at the Royal commission and then letting my brothers know what I had done (we all attended the same school) they encouraged me to take further action. I mentioned this to my wife who backed and supported me. She had seen firsthand the psychological, physical and emotional scars from the events during my childhood schooling, and we were referred to yourself as having specialised experience in the matters arising from institutional childhood sexual abuse.

At the very beginning I was tentative. Not knowing what to expect, nor having the confidence that I would be heard. After our first meeting with both yourself and Stephen, you outlined a plan and a timeline as to what to expect. Even with both yourselves and Stephen’s confidence in the matter, after my experience as a child, my background instincts would kick in. I would second guess if what I was doing was the right thing to do, and if I would come out the outer end unscathed. I would wonder what people would think of me and if others such as my old ‘alma mater’ would find out.

All of my worries were to no avail. Every step of the process was thoroughly explained; when Stephen would call or touch base it would be in a caring fashion as he helped me to navigate the path. As favourable the final outcome was, it is only one part of my journey of recovery. There is still a long way to go. I am very happy with how your team handled my situation, and if there are ever others who are faced with this predicament I am more than happy to help and assist in talking to them in order to put their mind at ease

With gratitude